Report incident:
we experienced technical difficulties on our French cluster, impacting email sending (email sending was paused, no email has been lost) and the availability of some interfaces. An initial resource management incident led to a series of unexpected events, including an internal process runaway that saturated our systems, thereby blocking access to our applications.
Our teams worked tirelessly to restore the situation, and services are now fully operational. We apologize for any inconvenience caused.
We have established a comprehensive follow-up plan to prevent recurrence and further enhance the resilience of our infrastructure.
